The Cynical Saxophonist


Basking in the Laziness of Success
August 30, 2007, 10:35 am
Filed under: Coffee, Customer Service, Polar Ice Caps, feelings

So, it has been a while since I have made a post, mostly in part to it being band director camp is finished and school has started. So, I really haven’t had anything that has pissed me off or made me turn my head and say “WHAT?!” This has been the case until today. My dear wife decided she needed a quick fix, so she ventured out to one of our local Starbucks and got us both something to drink. Pretty much the only drink I have there is a java chip frapuccino, a fabulously creamy blend of coffe, chocolate chips, and whipped cream. It is like drinking a soft fluffy pillow when it is made correctly. However, I have noticed over the years that the quality of my fluffy pillow has started to decline. It seems like every time I get this drink there is another ingredient that makes it into the mix a little more than it should, ice! Now, yes, I understand that ice is an essential part of making a frapuchino, but is it too much to ask that they actually blend in the ice instead of leaving them floating in my drink like little glaciers?! It is so bad that anywhere you place the straw you can’t avoid the icy expanses of the grande sized cup. Scientist say that the polar ice caps are melting, well, I can say I found them…..in my frapuccino!

I think the saddest thing about this entire situation besides the fact that I am taking my dental health into my own hands trying to drink this arctic habitat, is that no one really seems to care about the drinks in which they are serving at their establishment. In the hurried frenzy of trying to get drinks out to the extremely hectic, demanding, and rude working people of America, they seemed to of forgotten that they need to serve quality products! That is the whole point of running a business, right? To serve your customers the best possible product that you can, encouraging return investments when they come back the next day, and every day for the rest of their lives. Unfortunately, it seems as though that Starbucks doesn’t care about this, or that they have reached the coveted position in retail food where you no longer need to worry about quality because the lemmings will continue on their normal path of destruction every day regardless of some frosty penguin friends swimming in their drink. Maybe I am expecting too much. Maybe I am expected to be lulled into the every day humdrum that the other commuters of the world are in. Do not ask questions, do as we say, and pay no attention to that man behind the curtain.